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Legal Information

Privacy Policy

How ANAROCK Middle East collects, uses and protects information when you use our website.

Website Privacy

Your privacy matters when you use anarock.me.

This policy explains what information we collect, why we use it, when it may be shared, and how you can contact us about your data.

Overview

01

Last updated: May 30, 2024.

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use our service. It also explains your privacy rights and how the law protects you.

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation And Definitions

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Words with initial capital letters have meanings defined under the following conditions. These definitions have the same meaning whether they appear in singular or plural.

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our service or parts of our service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party.
  • Company refers to ANAROCK Property Consultants Private Limited - Dubai Branch, 404, Business Park 4, Dubai Hills, Dubai, UAE.
  • Cookies are small files placed on your computer, mobile device or other device by a website.
  • Country refers to the United Arab Emirates.
  • Device means any device that can access the service, such as a computer, phone or tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the website.
  • Usage Data refers to data collected automatically when using the service.
  • Website refers to Anarock Middle East, accessible from https://www.anarock.me.
  • You means the individual accessing or using the service, or the company or legal entity on behalf of which such individual is accessing or using the service.

Types Of Data We Collect

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While using our service, we may ask you to provide personally identifiable information that can be used to contact or identify you.

Usage Data is collected automatically when using the service. It may include your IP address, browser type, browser version, pages visited, visit time and date, time spent on pages, unique device identifiers and other diagnostic data.

When you access the service through a mobile device, we may collect information including device type, device ID, IP address, operating system, browser type and other diagnostic data.

Personal data may include:

  • Email address.
  • First name and last name.
  • Phone number.
  • Usage Data.

Tracking Technologies And Cookies

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We use cookies and similar tracking technologies to track activity on our service, store certain information, improve the service and analyse how it is used.

Tracking technologies may include cookies, browser cookies, beacons, tags and scripts. You can instruct your browser to refuse cookies or indicate when a cookie is being sent. If you do not accept cookies, some parts of the service may not work correctly.

Cookies we may use include:

  • Necessary or essential cookies, which enable core website features and help prevent fraudulent use of accounts.
  • Cookie notice acceptance cookies, which identify whether users have accepted the use of cookies on the website.
  • Functionality cookies, which remember choices such as login details or language preferences.

How We Use Personal Data

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The Company may use Personal Data to provide and maintain the service, monitor service usage, manage accounts, contact you, provide information about services, manage requests, support business transfers and improve our marketing and user experience.

We may contact you by email, telephone, SMS or other electronic communication where necessary or reasonable for updates, information, security notices or requested services.

We may share personal information:

  • With service providers who help monitor, analyse or operate the service.
  • During business transfers such as a merger, sale of assets, financing or acquisition.
  • With affiliates, provided they honour this Privacy Policy.
  • With business partners to offer products, services or promotions.
  • With other users if you share information in public areas of the service.
  • With your consent for any other purpose.

Retention And Transfer

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The Company will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, including to comply with legal obligations, resolve disputes and enforce legal agreements and policies.

Usage Data is generally retained for a shorter period unless it is used to strengthen security, improve service functionality or meet legal obligations.

Your information may be processed at the Company's operating offices and in other places where parties involved in processing are located. This means information may be transferred to jurisdictions where data protection laws differ from your jurisdiction.

The Company will take steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

Your Rights And Deletion Requests

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You have the right to delete, or request that we assist in deleting, Personal Data that we have collected about you.

You may update, amend or delete your information by signing in to your account, where available, and using account settings. You may also contact us to request access to, correction of, or deletion of personal information that you have provided to us.

Please note that we may need to retain certain information where we have a legal obligation or lawful basis to do so.

Disclosure And Security

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If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different privacy policy.

Under certain circumstances, the Company may be required to disclose Personal Data if required by law or in response to valid requests by public authorities.

The Company may disclose Personal Data in good faith where necessary to comply with a legal obligation, protect Company rights or property, prevent or investigate wrongdoing, protect personal safety, or protect against legal liability.

The security of your Personal Data is important to us, but no method of internet transmission or electronic storage is completely secure. While we use commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security.

Children And Third-Party Links

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Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and believe your child has provided personal data, please contact us.

If we become aware that we have collected Personal Data from anyone under 13 without verification of parental consent, we take steps to remove that information from our servers.

Our service may contain links to websites not operated by us. We strongly advise you to review the privacy policy of every third-party site you visit. We have no control over and assume no responsibility for third-party content, privacy policies or practices.

Changes And Contact

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We may update this Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on this page and updating the Last updated date.

You are advised to review this Privacy Policy periodically. Changes are effective when posted on this page.

If you have questions about this Privacy Policy, you can contact us by email at hello@anarock.me, by phone at +971 4565 6108, or by mail at ANAROCK Property Consultants Private Limited - Dubai Branch, 404, Business Park 4, Dubai Hills, Dubai, UAE.