Moving out of a rented property in Dubai requires a bit more than just packing your belongings. You will also need to close your DEWA account, settle the final bill and complete your tenancy formalities. Here is what you should know.
How to deactivate DEWA when moving out
If you are leaving a rental property in Dubai, you need to submit a DEWA move-out request. You can do this online through your DEWA account or UAE Pass.
The process is simple:
Log in to your DEWA account.
Select the correct Contract Account Number.’
Choose your move-out date and time.
Settle any outstanding DEWA bills.
Select how you want your security deposit refunded.
Submit the request and keep the request number.
DEWA will take the final meter reading and arrange the disconnection of electricity and water.
What happens to your DEWA security deposit?
Your DEWA security deposit is used against your final bill. If you owe more than the deposit, you must pay the difference. If there is any balance, it will be refunded to you. You can choose the available refund method when you submit your move-out request.
DEWA states that the final bill is sent within 24 working hours of the requested disconnection date and time. Once the final bill is paid, a clearance certificate is issued.
Do you need to cancel EJARI?
Yes, you also need to complete the EJARI cancellation process when ending your tenancy. DEWA and EJARI are linked for this process.
Once the landlord requests EJARI cancellation, the tenant can proceed with the DEWA move-out process. After the final DEWA bill is paid, the clearance certificate is shared with RERA. This allows the EJARI cancellation process to continue. It is important to complete both steps before fully closing your tenancy.
Dubai move-out checklist
Before you leave your Dubai rental property, make sure you:
Submit your DEWA move-out request
Confirm your move-out date
Pay your final DEWA bill
Arrange your security deposit refund
Get your DEWA clearance certificate
Complete your EJARI cancellation
Keep copies of your final documents
Planning these steps early can make your Dubai move-out much easier. If you are moving out to another property in Dubai, professional property advice can also help make the transition smoother, from finding your next home to managing the tenancy process.